Hestia™ is built around clear marketplace economics: families understand any service fee before checkout, and providers know the utility fee for completed invoice workflows.
For provider-directed contribution pools or completed marketplace transactions, Hestia™ may charge a family service fee, currently expected to be 3% to 4%. Any applicable fee should be shown before checkout.
Example: $8,000 × 3.5% = $280
For completed invoice/payment workflows, providers may pay a flat utility or success fee, currently expected to be $150 to $250, depending on the agreement and workflow.
Example provider utility fee: $200
Family payment or contribution pool: $8,000. Family service fee at 3.5%: $280. Provider utility fee: $200. Gross Hestia™ revenue: $480 before payment processing costs and any applicable taxes or adjustments.
A private workspace, quote/request records, provider comparison, contribution/payment records where available, and a clearer way to coordinate who is paying for what.
Structured family inquiries, clearer service requests, documented invoice/payment workflows, and reduced manual follow-up around collections and outstanding balances.